We are social creatures. We thrive in the company of others – talking, laughing, playing… being. At Hallmark care homes, relationship-centred care is at the heart of everything we do. Not only will our team members form strong relationships with each resident, we also encourage residents to form bonds with each other…
Through the range of activities we offer at a Hallmark care home – from cooking classes to singing sessions, days out and gardening – friendships are formed and new memories made. Our social spaces are also abuzz with game-playing, chatting and cake-eating – both with family members visiting and those residing with us.
Of course, we understand the importance of ‘me time’ as well, which is why there’s always the option for residents to opt for some peace and quiet – either in our tranquil gardens, in their stylishly decorated room or in a quiet nook.
You know your loved one best and we recognise that selecting the right care home for them is an emotional decision. Will they be safe? Will they be stimulated? Will they be happy? If our multiple Hallmark awards and our own current residents’ smiles are anything to go by, the answer is a resounding YES. Every resident is unique, with their own needs, interests and personality, which is why we ensure we get to know them properly – by spending time with both them and their family. We ask questions and, more importantly, we listen to the answers, so that we are able to fulfil each person’s medical, physical, emotional and social requirements. We want each resident to feel comfortable in their new home, without having to give up the things they enjoy. As such, your mum can still enjoy her weekly trip to the hairdresser in our on-site salon and your dad can still have his Friday-night pint at our bar.
When it comes to the health and wellbeing of our residents, the company of like-minded companions cannot be underestimated. Our relationship- centred care encourages friendships both inside the care home and in the wider community, which can both open up new opportunities and allow residents to continue with a much-loved hobby or pastime.
We can’t wait to meet – and get to know – your loved one. After all, we’re in this together.
If you’re looking for the highest quality care for your loved one, let’s get together and talk. We’d be delighted to arrange a family visit and answer any questions you may have.